Job Overview
We are seeking a dedicated and detail-oriented Intake Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing patient intake processes, ensuring accurate documentation and compliance with healthcare regulations. This position requires strong communication skills, proficiency in medical terminology, and experience with electronic health record (EHR) systems. The Intake Coordinator will be responsible for providing exceptional patient service while maintaining the highest standards of confidentiality and professionalism.
Responsibilities
- Manage the intake process for new patients, including gathering necessary information and documentation.
- Verify insurance coverage and benefits, ensuring all necessary authorizations are obtained.
- Utilize various EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and Dentrix to maintain accurate patient records.
- Review medical documentation for completeness and compliance with HIPAA regulations.
- Schedule patient appointments and coordinate care plans as needed.
- Provide clerical support including filing, typing, and managing multi-line phone systems.
- Assist with medical billing and coding tasks, including CPT and ICD-10 coding.
- Maintain a clean and organized front desk area while delivering excellent customer service.
- Collaborate with clinical staff to ensure seamless patient flow and communication.
Qualifications
- Previous experience in a medical office or clinic setting is preferred.
- Familiarity with medical terminology, insurance verification processes, and health information management.
- Proficiency in using EHR systems; experience with Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms is highly desirable.
- Strong typing skills and proficiency in Microsoft Office applications.
- Bilingual candidates are encouraged to apply to enhance patient communication.
- Knowledge of ICD coding (ICD-9/ICD-10) and CPT coding is a plus.
- Excellent organizational skills with attention to detail in documentation review.
- Strong interpersonal skills with the ability to provide exceptional patient service over the phone and in person.
- Ability to work effectively in a fast-paced environment while managing multiple tasks. Join our team as an Intake Coordinator where you can make a meaningful impact on patient care while advancing your career in the healthcare field.
Job Type: Full-time
Pay: $44,000.00 - $56,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: Remote
