Intake & Lead Coordinator

Kiwi Kids ABA & Star Rise

We are looking for a highly motivated, organized, and people-friendly Intake & Lead Coordinator to join our growing team. This role will be the first point of contact for families and referral sources, helping them feel supported and welcomed from the very first call.

What You’ll Do

Call and follow up with new leads promptly and professionally
Manage the entire intake process from first inquiry to scheduling initial services
Gather insurance information, diagnosis reports, and required documents
Maintain communication with families, referral sources, and internal staff
Track leads, document notes, and ensure no opportunity falls through the cracks
Provide a warm, compassionate, and solution-focused experience for families

What We’re Looking For

Excellent communication skills (phone, email, text)
Organized and detail-oriented with strong follow-up skills
Able to manage multiple leads and tasks at once
Experience in healthcare, ABA, or intake coordination preferred but not required
A people-first attitude with patience and professionalism

Why Join Us?

At Kiwi Kids ABA and Star Rise, we believe in making a difference for children and families every day. As Intake & Lead Coordinator, you’ll play a key role in helping families access the support they need, while being part of a supportive and mission-driven team.

Position Details

Full-time, remote/hybrid flexibility
Competitive pay
Training and support provided
Growth opportunities within the company

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Work Location: Remote

Kiwi Kids ABA

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Intake & Lead Coordinator