Job Summary
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires proficiency in handling multi-line phone systems, maintaining office organization, and supporting daily operations with efficiency and professionalism.
Responsibilities
- Greet and assist clients and visitors in a warm and welcoming manner.
- Manage incoming calls using a multi-line phone system, ensuring effective communication and phone etiquette.
- Job Type: Front Desk
Hours: Monday through Friday 1 pm to 7 pm
Essential Duties and Responsibilities
- Greets patients and checks them in, and obtains any other relevant medical information.
- Manages the practice's schedule, makes appointments for patients, determines when the chiropractor is available and confirms appointments to make sure patients are on time.
- Controls the waiting room, attends to patient needs, and ensures the office runs on time. Distributes educational information to patients as instructed by the chiropractor.
- Maintains organized files on all patients.
- Abides by HIPAA laws regarding sharing of personal medical information.
- Attends to email correspondence.
- Answers the phones and addresses all patient questions and concerns.
- Required Knowledge, Skills and Abilities
- Must be personable with a professional demeanor and able to exercise courtesy and tact with all patients.
- Must be familiar with HIPAA regulations and medical information sharing practices.
- Must have strong communications skills
- Must be proficient with technology with fast typing skills and ability to learn medical and insurance billing software programs. Must be a self-starter and able to work with minimal supervision the majority of the time.
Education and Experience
- High school diploma or GED equivalent required.
- Associate's or Bachelor's degree recommended.
- Must have two to three years' experience working with people, preferably in an office or medical office environment
- Experience with chiropractic medicine preferred.
At COR Medical Centers, you will be part of a team that employs over 15 medical providers at 16 statewide locations and GROWING!
What does it mean to work at COR Medical Centers. We are a place of positivity because of the committed individuals that share a passion for providing excellent health care services and an amazing patient experience. The team members at COR Medical Centers share a vision to be the medical provider of choice that returns patients back to a pain free lifestyle, which will allow them to live their life to the fullest. If you believe you share our vision and committed passion you should consider opportunities within our company because we provide:
- A place where you can grow and learn, and do your best!
- A company that invests in YOU!
- An environment that promotes quality healthcare and patient satisfaction.
- The opportunity to work with the latest technology, treatments, and highly trained medical professionals.
- The advantage of being a part of a culture that treats employees and those we serve "like family".
We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Medical office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
Ability to Commute:
- Greenacres, FL 33463 (Required)
Willingness to travel:
Work Location: In person
