ReveLution is a specialized medical billing and revenue cycle management firm focused on delivering tailored, compliant, and efficient billing solutions. By combining the personalized service of an in-house team with advanced technology and strong payer relationships, ReveLution helps healthcare providers maximize reimbursement and streamline operations.
The company offers a full suite of services including coding, accounts receivable management, payment posting, patient billing, prior authorizations, credentialing, and insurance contract negotiation. With particular expertise in oncology billing—especially radiation, radiology, and surgical specialties—ReveLution is known for its transparent consulting, responsive communication, and seamless integration with client workflows.
Job Description: Handling calls and scheduling patient appointments. Acting as a liaison between patients, physicians, and other medical professionals for the purpose of coordinating appointments and triaging miscellaneous calls. This is a role that requires providing exceptional customer service when working with oncology patients while handling a high volume of tasks.
The successful candidate must be an enthusiastic self-starter who works well within a team and independently, and demonstrates independent problem-solving skills, the ability to multi-task and handle obstacles with a poised demeanor and positive attitude.
Key Responsibilities:
- Handling, triaging, and directing calls as they are received.
- Scheduling patient appointments.
- Register patients – Obtain completed demographics and medical insurance information.
- Chart prep – Obtain outside records from affiliated care providers (ie: Referring physician, surgeon(s), primary care physician, diagnostic imaging facilities, and hospitals).
- Request referrals as needed from insurance companies and/or primary care offices.
- Process additional information requests from affiliated care providers.
- Review provider schedules, verify insurance and request authorizations as needed for all upcoming appointments, document radiation benefits and copay requirements.
- Process additional information requests from affiliated care providers.
Salary: $17.50-$18.50 per hour, depending on experience
Benefits:
- Paid Time Off, Sick Leave, & Personal Emergency Leave
- Medical, Dental, & Vision Insurance
- 401(K)
- Certification Renewal Reimbursement
- Work from home, Fully Remote
Qualifications:
- English/Spanish Bilingual preferred.
- 1+ year(s) experience in a medical scheduling role
Skill Set:
- Excellent customer service skills.
- Proficient in computers and navigating various applications (EMRs, Practice Management systems, insurance websites, etc.).
- Strong organization and multi-tasking skills.
- Exemplary written and verbal communication skills.
