Job Overview
We are seeking a detail-oriented and organized Intake Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing patient intake processes, ensuring accurate documentation, and providing exceptional service to patients. This position requires strong communication skills, proficiency in medical terminology, and familiarity with various electronic health record (EHR) systems. The Intake Coordinator will work closely with patients, healthcare providers, and administrative staff to facilitate smooth operations within the clinic.

Responsibilities

Manage the patient intake process by collecting necessary information and documentation.
Verify insurance coverage and eligibility for services.
Schedule patient appointments and coordinate care plans.
Review medical records for completeness and accuracy.
Utilize EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms to input and manage patient data.
Ensure compliance with HIPAA regulations regarding patient confidentiality.
Assist with medical billing and coding tasks including CPT coding and ICD-10/ICD-9 coding.
Provide clerical support including filing, typing, and maintaining organized medical records.
Communicate effectively with patients regarding their care needs and appointments.
Collaborate with clinical staff to ensure seamless patient transitions within the healthcare system.

Requirements

Previous experience in a medical office or clinic setting is preferred.
Familiarity with medical terminology and health information management practices.
Proficient in using EHR systems; experience with Epic, Meditech, Athenahealth, eClinicalWorks, or similar is a plus.
Knowledge of insurance verification processes and medical billing practices.
Strong computer skills including proficiency in Microsoft Office applications.
Excellent phone etiquette and customer service skills.
Ability to type efficiently; experience with 10-key typing is beneficial.
Bilingual candidates are encouraged to apply to enhance patient communication.
Strong organizational skills with attention to detail in documentation review.
Previous experience as a medical receptionist or in front desk roles is advantageous. Join our dedicated team as an Intake Coordinator where you can make a meaningful impact on patient care while advancing your career in the healthcare industry.

Job Types: Full-time, Part-time

Pay: $50.00 - $70.00 per hour

Benefits:

Health insurance
Life insurance
Paid time off

Work Location: Remote

First Coast Health Solutions

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Intake Coordinator